Clients of fast casual restaurants don't only want decent food, they need to be served and to pay for great food fast, so that they can get on with their day. Satisfying this requirement necessitates maintaining your quick casual POS system in excellent form. Here are four strategies to make certain your fast casual POS runs like a pro.
1. Look after your touch screen(s).
There is no getting away from it: Together with unsightly fingerprints, dirt and grime can hamper the performance of your quick casual POS system and will collect on any touch display (s). Thus, you will want to wash yours every couple of days--maybe even daily.
Before doing this, have a look at some information regarding touch screen care that might have been supplied by your VAR or hardware maker --and follow the instructions you see there. When you are ready to wash your touch screen(s), turn off all elements, including the computer and the touch screen . Wipe the surface gently with a soft, dry, lint-free microfiber cloth. A paper towel or rag is only going to spread dirt around and can damage the upper layer of plastic or glass.
Want a little moisture to eliminate debris? Avoid saturating the fabric with water; simply wet it and wring it out as best you can so that it is just a bit damp
Spikes and surges emitted by other gear on your restaurant--for example, microwave ovens, refrigerators, freezers, and space heaters used to heat up outdoor areas--may lead to noise in your power source. This sound can damage your fast casual POS system, possibly causing it to fail entirely.
Fortunately, removing these spikes and surges is easy--just connect the fast casual POS system to a power protection device. Some companies even fabricate power protection devices designed especially to be used with POS equipment. In addition to fulfilling its primary purpose, a power protection device filters low-voltage spikes and protects against the damaging effects of over-voltage.
Another option here is to set up a dedicated circuit with an isolated ground that is used just for your quick casual POS system. And no matter what, include battery POS backup that will keep your quick casual POS equipment running if a power failure occur.
Over time, files from the hard disk of your quick casual POS system will become fragmented. This will cause it to function slowly or"freeze " entirely. Running regular disk defragmentation eliminates these problems by placing separate pieces of every file back together again.
Criminals' use of malware and other methods doesn't just undermine data protection, but also has the potential to impede the functioning of any rapid casual POS system. To stave off attacks, maintain POS applications updated by downloading and installing all security patches when vendors send them. Regularly scan all your restaurant's systems, including the fast casual POS system, to ascertain whether they've been compromised and cure the problem(s) immediately.
Moreover, installing and maintaining a powerful firewall that will help stave off attacks against the fast casual POS system by protecting your system against unauthorized access to and from any personal network is not enough. Protect the network by using a intricate computer-generated network access passwordand upgrading (changing) it every month or 2.
Your quick casual POS is among the most important investments you will make in your company. Keeping it running in tip-top shape will optimize the benefits of this investment, ensuring happy clients and a healthy bottom line.